A site message in Toad is a notification that appears when you launch the tool, informing you of your licensing status. The site message typically includes information about your license key, such as the license type, expiration date, and any restrictions on use. The site message may also display any errors or warnings related to your license key, such as an invalid or expired key.
flowchart TD A[Start: License Issue Detected] --> BWhat error message do you see? B -->|"You must enter a valid license and site message"| C[Use MSI installer] C --> DIssue resolved? D -- Yes --> END([Resolved]) D -- No --> E[Contact Quest for a new license key] B -->|"License or site message is invalid"| F[Verify license type vs. installed edition] F --> GMatch found? G -- No --> H[Install correct version] H --> END G -- Yes --> I[Re-enter credentials by copy/paste]
: A 21-digit numeric string (e.g., 1-12345-67890-23456-78901 ). New format : A 30+ character alphanumeric string. Toad License Key And Site Message
Quest Software uses a two-part validation system to authorize the use of Toad products (such as Toad for Oracle, Toad for SQL Server, and Toad Data Point). Unlike software that only requires a single serial number, Toad requires both components to match exactly. 1. The License Key
You are using a trial key, or your organization’s subscription or maintenance term has concluded. A site message in Toad is a notification
A unique alphanumeric code that unlocks Toad (e.g., Toad for Oracle, Toad for SQL Server). It is tied to:
: This error appears when entering a valid license into the installer, typically affecting Toad for DB2 6.1 and newer versions, as well as Toad for Oracle 12.7 and newer versions. flowchart TD A[Start: License Issue Detected] --> BWhat
When you see both prompts together, Toad is essentially saying: “You provided a license key (or a license file), but the server rejected it, and here is the specific ‘Site Message’ explaining why.”
If you cannot locate your license email or need to request a new license, you can contact Quest Software directly at license@quest.com . The licensing team will provide you with the necessary license key and site message details via email.