| Problem | Likely solution | |---------|----------------| | “Update not available” | Your model may not support OTA; contact Vestel support with serial number. | | Update fails / stuck at 0% | Check internet connection. Reboot wallbox (breaker off/on) and retry. | | Wallbox unresponsive after update | Perform a power cycle (off for 30 sec). If still fails, restore factory firmware via USB (contact support). | | Cannot find IP address | Use an IP scanner (e.g., Advanced IP Scanner) or check your router’s DHCP list. |
For units connected via Ethernet (LAN) or those that allow local access, updates can be performed via a web browser.
Have your Vestel Drive Green app account details and the charger’s PIN/password handy. Step-by-Step Guide to Updating Vestel Wallbox Firmware vestel wallbox firmware update
[ Wallbox: EVC40-AC | Serial: V12345 | Location: Garage A ]
The LED indicator lights on the physical Wallbox will usually blink or change color (often flashing blue or white) to signify that the internal storage is being flashed. Step 5: Post-Update Reboot | Problem | Likely solution | |---------|----------------| |
Users report that not all wallboxes are suitable for every update; Vestel Technical Service
Firmware updates are essential to ensure your Vestel Wallbox charger operates efficiently, safely, and securely. Here are some compelling reasons to keep your firmware up-to-date: | | Wallbox unresponsive after update | Perform
Depending on your specific model and connectivity, you can update your firmware through several channels:
2025-03-15 14:02:31 [INFO] Firmware update requested for WB-123 (v2.1.3 → v2.2.0) 2025-03-15 14:02:32 [INFO] UpdateFirmware.req sent to WB-123 2025-03-15 14:02:35 [INFO] WB-123: Downloading from CDN (45%) 2025-03-15 14:02:50 [INFO] WB-123: Downloaded, checksum valid 2025-03-15 14:02:51 [INFO] WB-123: Installing firmware 2025-03-15 14:03:20 [INFO] WB-123: Firmware installed, rebooting 2025-03-15 14:03:45 [INFO] WB-123: Reconnected to OCPP, new version v2.2.0
Users can manually trigger and confirm updates through the Drive Green Next mobile application. The app will typically display a banner if a new version is available for your linked charger.